Check if Stay Ai is down, official outages, user-reported issues, and outages map.
Stay Ai is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 16 incidents since started monitoring Stay Ai status in September 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Stay Ai outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Aug 28, 2025 01:52 PM EDT | 
                                              
                                                Minor
                                              
                                             We are aware of an issue where some customers are unable to log into their portals on the first a...
                                             | about 3 hours | 
| Jul 11, 2025 11:52 AM EDT | 
                                              
                                                Minor
                                              
                                             We’re currently experiencing a temporary issue affecting the ability to download billing invoices...
                                             | about 2 hours | 
| Feb 18, 2025 07:32 PM EST | 
                                              
                                                Minor
                                              
                                             RetentionEngine will be undergoing scheduled maintenance on Wednesday, February 19th from 7:00 PM...
                                             | 1 day | 
| May 02, 2024 09:01 PM EDT | 
                                              
                                                Minor
                                              
                                             To remain in compliance with US communication laws we added a 15 day notification for any yearly ...
                                             | less than a minute | 
| Apr 22, 2024 04:04 PM EDT | 
                                              
                                                Minor
                                              
                                             On 4/21, upcoming order emails for some stores were delayed by a few hours. As a result, any dela...
                                             | about 4 hours | 
| Mar 22, 2024 10:41 PM EDT | 
                                              
                                                Minor
                                              
                                             From at approximately 9:25 PM to 10:30 PM EST on March 22nd we experiencing loading delays on the...
                                             | 29 minutes | 
| Jan 10, 2024 12:00 AM EST | 
                                              
                                                Minor
                                              
                                             Between the hours of 11PM EST January 10th, through 1AM EST January 11th, your customers may have...
                                             | 1 day | 
| Nov 15, 2023 10:30 AM EST | 
                                              
                                                Minor
                                              
                                             Our team is currently making updates to the Executive Dashboard within your merchant portal, whic...
                                             | 1 day | 
| Nov 12, 2023 03:50 PM EST | 
                                              
                                                Minor
                                              
                                             We monitored a brief delay of events passing from Stay to Klaviyo from Friday evening to Sunday m...
                                             | less than a minute | 
| Nov 02, 2023 01:34 PM EDT | 
                                              
                                                Minor
                                              
                                             Our team is currently making updates to the Executive Dashboard within your merchant portal, whic...
                                             | 1 day | 
 
    See what users are saying about Stay Ai issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | 
|---|---|
| 3rd Party Integrations | OK | 
| Analytics and Dashboard | OK | 
| API | OK | 
| Checkout | OK | 
| Customer Portal | OK | 
| Supporting Platforms | OK | 
| Tools | OK | 
Stay Ai is a comprehensive platform offering tools for customer management, analytics, and API integrations, including a checkout system and third-party support for enhanced service capabilities.
Monitoring Stay Ai since September 2025
Tracking 7 Stay Ai services and regions
3 incidents in 2025
IsDown is a status page aggregator that monitors if Stay Ai and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Stay Ai, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Stay Ai (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Stay Ai's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Stay Ai and other services.
 
            IsDown checks Stay Ai official status page for major/minor outages or downtimes. A major outage is when Stay Ai experiences a critical issue that severely affects one or more services/regions. A minor incident is when Stay Ai experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Stay Ai outage, we send you an alert and update your dashboard and status page.
Stay Ai and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Stay Ai status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Stay Ai publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Stay Ai and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Stay Ai but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Stay Ai and other services.
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                        IsDown integrates with 20+ tools. Connect the status of Stay Ai and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Stay Ai down?'
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                        While Downdetector relies on user-submitted reports to detect Stay Ai outages, IsDown monitors Stay Ai's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Stay Ai status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Stay Ai in a single dashboard. | ||
| Instant Stay Ai outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Stay Ai official status and user-reported issues. | ||
| Maintenance feed for Stay Ai | ||
| Granular alerts filtering by Stay Ai components and regions. | 
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Stay Ai isn't down. You can check Stay Ai status and incident details on the top of the page. IsDown continuously monitors Stay Ai official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Stay Ai is currently operational. You can check Stay Ai status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Stay Ai being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Stay Ai official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Stay Ai last outage was on June 16, 2023 with the title "Retention Engine Downtime"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Stay Ai and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Stay Ai is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Stay Ai's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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