Outage in sticky.io

Platform Performance Degradation

Resolved Major
March 17, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We are actively investigating the issue. We will provide our next update within 30 min.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/17/2023 06:19AM

On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue was affecting all clients intermittently.
We took action to address the noted issues and we saw that dashboard load issues with 404 errors returned to normal. A fix has been deployed and the issue has been fully resolved.

IDENTIFIED about 2 years ago - at 03/17/2023 05:40AM

On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We have identified the issue and are actively investigating & monitoring all aspects of the platform, and we will provide updates as the situation evolves. We will provide our next update within 30min.

INVESTIGATING about 2 years ago - at 03/17/2023 04:59AM

On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We are actively investigating the issue. We will provide our next update within 30 min.

INVESTIGATING about 2 years ago - at 03/17/2023 04:11AM

On March 16th, starting at 11:38 PM Eastern time, we observed issues with the sticky.io APIs affecting some of our clients with 404 responses due to an issue with our APIs and Dashboards. This issue is affecting all clients intermittently. We are actively investigating the issue. We will provide our next update within 30 min.

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