Outage in StoreFeeder

Reports of system slowness

Resolved Minor
October 06, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have had some reports of slowness of the system affecting some of our users. We are aware of the issue and we are investigating as a matter of urgency. If this is affecting you, there is no need to contact support. We will keep this page live with updates.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/06/2025 11:24AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 10/06/2025 10:39AM

The issue has been resolved and we are currently monitoring.

IDENTIFIED 3 months ago - at 10/06/2025 10:19AM

We have identified an external issue with one of our databases,

We are working on this, and it should be resolved very soon.

INVESTIGATING 3 months ago - at 10/06/2025 10:15AM

We have had some reports of slowness of the system affecting some of our users.

We are aware of the issue and we are investigating as a matter of urgency. If this is affecting you, there is no need to contact support.

We will keep this page live with updates.

Latest StoreFeeder outages

Issues logging in to SF - about 2 months ago
DPD Issue - 4 months ago
SF running slow - 6 months ago

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