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From 04:29-10:51 UTC, we saw elevated error rates and response times with card payments processed via Interac. This is now resolved.
We received confirmation from Interac that the issue is due to a planned maintenance and it is expected to be concluded by 12:00 UTC August 10th. We are in touch with the team and will provide an update as soon as it becomes available.
We have identified an issue outside of our platform resulting in elevated failing transactions processed through Interac starting at 04:29 UTC.
We have contacted Interac and we will provide an update as soon as it becomes available.
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