Stripe experienced elevated errors with Pix payments due to an external service disruption affecting the Pix payment method. The issue impacted payment processing through the acquirers and payment methods components for approximately 19.4 hours from March 22nd to March 23rd. The external issue was resolved and Pix payment functionality returned to normal.
Between 14:13 UTC on the 22nd March and 01:40 UTC on the 23rd March, we observed a service disruption that impacted the Pix payment method. The issue was external to Stripe and is now resolved.
We are currently observing elevated errors on Pix payments. Payments are likely affected due to degraded performance reported by Pix. We will continue to monitor the issue and an update will be provided as soon as more information becomes available.
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