Outage in Stripe
Elevated WeChat Pay errors
Resolved MinorIncident Report
Summary AI Generated
WeChat Pay experienced elevated error rates affecting transactions processed through Stripe from 07:10 July 2 to 01:20 July 3 UTC, lasting approximately 14 hours. The issue originated externally with WeChat Pay and caused increased transaction failures for that payment method. WeChat Pay resolved the problem on their end, restoring normal service by 01:20 July 3 UTC.
We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Components affected
Stripe Acquirers and payment methodsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/03/2026 03:56AM
From 07:10 July 2 to 01:20 July 3 UTC, we saw elevated errors which affected WeChat Pay payment method transactions. This issue has now been resolved by our partner.
IDENTIFIED
16 days ago - at 07/02/2026 07:23PM
WeChat Pay has confirmed they are addressing the issue and it will take some time to implement the fix. We are actively monitoring and will provide a further update as more information becomes available.
IDENTIFIED
16 days ago - at 07/02/2026 03:07PM
We’re currently seeing a degradation of the WeChat Pay payment method. Our partner has identified the cause and is working on a fix.
INVESTIGATING
16 days ago - at 07/02/2026 01:37PM
We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
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