Outage in strongDM
Login issues with the SDM Client.
Resolved Minor
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Outage Details
StrongDM is currently investigating an issue where some customers are experiencing issues logging into the SDM client with the error "This email doesn't have a StrongDM account"
Information will be added here as it's discovered.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/01/2025 03:58PM
This incident has been resolved. If customers are still seeing individual clients not able to connect please reach out to support for help: https://help.strongdm.com/hc/en-us/requests/new
MONITORING
5 months ago - at 04/29/2025 08:00PM
The problem has been found and a fix implemented. StrongDM is monitoring the situation until resolution is confirmed.
IDENTIFIED
5 months ago - at 04/28/2025 09:16PM
Engineering is actively working to return functionality for impacted customers.
INVESTIGATING
5 months ago - at 04/28/2025 02:37PM
StrongDM is currently investigating an issue where some customers are experiencing issues logging into the SDM client with the error "This email doesn't have a StrongDM account"
Information will be added here as it's discovered.
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