Outage in strongDM
Login issues with the SDM Client.
Resolved MinorIncident Report
StrongDM is currently investigating an issue where some customers are experiencing issues logging into the SDM client with the error "This email doesn't have a StrongDM account"
Information will be added here as it's discovered.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 05/01/2025 03:58PM
This incident has been resolved. If customers are still seeing individual clients not able to connect please reach out to support for help: https://help.strongdm.com/hc/en-us/requests/new
MONITORING
9 months ago - at 04/29/2025 08:00PM
The problem has been found and a fix implemented. StrongDM is monitoring the situation until resolution is confirmed.
IDENTIFIED
9 months ago - at 04/28/2025 09:16PM
Engineering is actively working to return functionality for impacted customers.
INVESTIGATING
9 months ago - at 04/28/2025 02:37PM
StrongDM is currently investigating an issue where some customers are experiencing issues logging into the SDM client with the error "This email doesn't have a StrongDM account"
Information will be added here as it's discovered.
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