Outage in Studentnet
SMS MFA to Optus mobiles failing
Resolved MinorIncident Report
Investigating about 1 in 5 outbound SMS messages primarily to Optus mobiles are failing to be delivered.
Components affected
Studentnet Cloudwork YourID SMS-MFA/Password Reset
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 08/22/2022 08:50PM
Issue reported as being with Optus mobile phones requiring a fix at Optus end. Fix appears to have been applied.
IDENTIFIED
about 3 years ago - at 08/22/2022 02:06AM
Still receiving reports of problems.
MONITORING
about 3 years ago - at 08/22/2022 01:48AM
Issue has been identified as a problem with Vodafone. Our sms carrier has advised has been rectified. We will monitor until we are confidant that texts are once again working successfully.
INVESTIGATING
about 3 years ago - at 08/21/2022 11:00PM
Investigating about 1 in 5 outbound SMS messages primarily to Optus mobiles are failing to be delivered.
Latest Studentnet outages
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Authenticator based MFA not receiving notification - about 1 year ago
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