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Outage in StudyFetch

Chat & Material Search Outage

Resolved Minor
April 14, 2026 - Started 4 days ago - Lasted about 2 hours

Incident Report

Increased error rates have been noticed with a model from one of our providers. Users may experience issues with material searching and chatting. We are actively looking into a resolution. A workaround for the chat is to manually select materials you want to attach. This can be found underneath the input bar.

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INVESTIGATING 4 days ago - at 04/14/2026 07:06PM

Increased error rates have been noticed with a model from one of our providers. Users may experience issues with material searching and chatting. We are actively looking into a resolution.

A workaround for the chat is to manually select materials you want to attach. This can be found underneath the input bar.

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