Outage in Subbly
Legacy website builder currently inaccessible
Resolved MinorIncident Report
We're currently having problems with 3rd party hosting we're using to host projects made on the legacy website builder. Problem has been diagnosed and the hosting partners are actively working on resolving this. As a result of this, access to the legacy builder is revoked, but the sites are fully operational. We apologize for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 03:51PM
Problem was resolved. Everything is fully operational again. Sorry for the downtime.
MONITORING
about 2 months ago - at 03/09/2026 03:23PM
A fix has been deployed, we're still monitoring the problem. Website builder is accessible now.
IDENTIFIED
about 2 months ago - at 03/09/2026 03:01PM
Root cause of the issue has been identified, we're waiting for the hosting partners to resolve for it. There's no ETA communicated at this point, we'll update once we have ETA for this to be resolved.
INVESTIGATING
about 2 months ago - at 03/09/2026 03:00PM
We're currently having problems with 3rd party hosting we're using to host projects made on the legacy website builder. Problem has been diagnosed and the hosting partners are actively working on resolving this. As a result of this, access to the legacy builder is revoked, but the sites are fully operational. We apologize for the inconvenience.
Latest Subbly outages
AI Builder preview and chat degraded performance - about 1 month ago
Legacy website builder access temporarily disabled - about 2 months ago
API Outage Affecting Checkout and Builder Pages - about 2 months ago
Checkouts degraded due to a recent update - about 2 months ago
Agent Builder Chat – Incident Investigation - 2 months ago
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