Outage in Subbly
Migration Maintenance
Resolved MinorIncident Report
We are currently migrating subscriptions to a new infrastructure. During this maintenance window, some functionality may have been temporarily disabled.
The following functionality is temporarily restricted in both the Admin API and Private API:
Subscription survey updates
Bundle item and preference updates
Subscription quantity updates
Subscription add-on management
Checkout functionality remains fully operational, and customers can continue placing new orders without interruption.
Our team is actively monitoring the migration process and will provide updates as progress is made.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/17/2026 03:17PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 06/17/2026 02:24PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 06/17/2026 02:24PM
We are currently migrating subscriptions to a new infrastructure. During this maintenance window, some functionality may have been temporarily disabled.
The following functionality is temporarily restricted in both the Admin API and Private API:
Subscription survey updates
Bundle item and preference updates
Subscription quantity updates
Subscription add-on management
Checkout functionality remains fully operational, and customers can continue placing new orders without interruption.
Our team is actively monitoring the migration process and will provide updates as progress is made.
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AI Builder access issues - about 2 months ago
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