Outage in Subsplash

Live Streams returning error code instead of starting

Resolved Major
May 26, 2024 - Started 7 months ago - Lasted 44 minutes
Official incident page

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Outage Details

We are currently investigating an issue causing an error code that reads "could not access the specified channel or stream key" when attempting to start a live stream
Components affected
Subsplash Live
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/26/2024 11:07PM

This incident has been resolved.

MONITORING 7 months ago - at 05/26/2024 10:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 05/26/2024 10:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 05/26/2024 10:37PM

We are currently investigating an issue causing an error code that reads "could not access the specified channel or stream key" when attempting to start a live stream

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