Outage in Subsplash
Unable to View Messaging Groups in the Dashboard
Resolved Minor
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Outage Details
We are currently investigating an issue where some Messaging users do not see Groups in the Subsplash Dashboard; however, they are still visible in the Mobile App. Updates will be posted as we identify and resolve this issue.
Components affected
Subsplash DashboardsLatest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/13/2024 09:25PM
This incident has been resolved.
MONITORING
5 months ago - at 12/13/2024 07:59PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 months ago - at 12/13/2024 07:58PM
We are currently investigating an issue where some Messaging users do not see Groups in the Subsplash Dashboard; however, they are still visible in the Mobile App. Updates will be posted as we identify and resolve this issue.
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