Outage in Subsplash

Dashboard login returning error message

Resolved Major
March 17, 2025 - Started about 23 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing an error message to appear when attempting to login to the dashboard. The error message reads "There was an issue loading this content".
Components affected
Subsplash Dashboards
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 03/17/2025 02:03AM

This incident has been resolved.

MONITORING about 22 hours ago - at 03/17/2025 01:43AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 23 hours ago - at 03/17/2025 01:32AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 23 hours ago - at 03/17/2025 01:06AM

We are currently investigating an issue causing an error message to appear when attempting to login to the dashboard. The error message reads "There was an issue loading this content".

Latest Subsplash outages

On-Demand Media Transcoding is Failing at a Higher Rate - 7 days ago
"Something went wrong" error messages across multiple Subsplash features - 11 days ago
Clients Redirected to a Pricing Page After Selecting "Live" in the Dashboard Menu - about 2 months ago
Simulated Live Streams Disconnecting - about 2 months ago
Subsplash Messaging Displaying, "Something Went Wrong." - 2 months ago

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