Outage in Subsplash

Clients Redirected to a Pricing Page After Selecting "Live" in the Dashboard Menu

Resolved Major
January 28, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Subsplash Live

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/28/2025 10:33PM

This incident has been resolved.

MONITORING 12 months ago - at 01/28/2025 10:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 01/28/2025 10:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 01/28/2025 09:45PM

We are currently investigating this issue.

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