Outage in Substack

Elevated Error Rates

Resolved Major

December 13, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an outage, but we are recovering.

Components affected

Substack publications Substack Writer dashboards Substack Email delivery Substack Subscription invoice processing Substack .com

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/13/2024 04:50PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/13/2024 04:28PM

Substack services are fully available. We are continuing to monitor.

IDENTIFIED about 1 year ago - at 12/13/2024 04:25PM

We are currently experiencing an elevated error rate to Substack web sites and through our mobile application, but are seeing recovery. We are continuing to work toward mitigation.

MONITORING about 1 year ago - at 12/13/2024 04:21PM

We are experiencing an outage, but we are recovering.

source IsDown Service outage affecting all site access Reports started 3 minutes before official outage was reported

Users reporting inability to access site and dashboard due to 502/505 errors and failed scheduled posts. Both frontend and backend are down.

Latest Substack outages

Issues loading Notes - 12 days ago

Elevated latencies - 13 days ago

Delays in audio read-aloud processing. - 22 days ago

Substack is experiencing issues - about 1 month ago

Substack is experiencing issues - 2 months ago

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