Outage in Substack

Elevated Error Rates

Resolved Major
December 13, 2024 - Started 8 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing an outage, but we are recovering.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/13/2024 04:50PM

This incident has been resolved.

MONITORING 8 days ago - at 12/13/2024 04:28PM

Substack services are fully available. We are continuing to monitor.

IDENTIFIED 8 days ago - at 12/13/2024 04:25PM

We are currently experiencing an elevated error rate to Substack web sites and through our mobile application, but are seeing recovery. We are continuing to work toward mitigation.

MONITORING 8 days ago - at 12/13/2024 04:21PM

We are experiencing an outage, but we are recovering.

source IsDown Service outage affecting all site access Reports started 3 minutes before official outage was reported

Users reporting inability to access site and dashboard due to 502/505 errors and failed scheduled posts. Both frontend and backend are down.

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