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Outage in Sucuri

Degraded Performance on WAF Cluster 39

Resolved Major
February 06, 2026 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently mitigating a network-related issue affecting a subset of traffic originating from the Paris (EU) region. As part of this mitigation, a specific IP associated with Cluster 39 has been temporarily blackholed in the Paris PoP to protect overall platform stability. Impact: Some customers accessing their websites from Paris and parts of the EU may experience connectivity issues. Traffic from other regions remains unaffected. No data loss has been observed. Mitigation Actions: Cluster 39 has been temporarily blackholed in the Paris PoP as a containment measure. Impacted customers may experience service disruption in that region until the issue is fully resolved. Support: If you are experiencing issues accessing your site from the Paris/EU region, please contact Support so we can promptly move your site to an alternate cluster.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/07/2026 08:02AM

The network related issue that was affecting Cluster 39 in the Paris (EU) region has been resolved and the IP is no longer blackholed.

INVESTIGATING 3 months ago - at 02/06/2026 11:50PM

We are currently mitigating a network-related issue affecting a subset of traffic originating from the Paris (EU) region. As part of this mitigation, a specific IP associated with Cluster 39 has been temporarily blackholed in the Paris PoP to protect overall platform stability.

Impact:

Some customers accessing their websites from Paris and parts of the EU may experience connectivity issues.

Traffic from other regions remains unaffected.

No data loss has been observed.

Mitigation Actions:

Cluster 39 has been temporarily blackholed in the Paris PoP as a containment measure.

Impacted customers may experience service disruption in that region until the issue is fully resolved.

Support:

If you are experiencing issues accessing your site from the Paris/EU region, please contact Support so we can promptly move your site to an alternate cluster.

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