Outage in Sucuri

APAC region - WAF/CDN intermittent connectivity issues

Resolved Minor

February 26, 2026 - Started 4 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Sucuri experienced intermittent network connectivity issues affecting their WAF/CDN services in the Asia East region, specifically impacting the Singapore point of presence (POP), which caused degraded performance for users in that area. The issue was caused by upstream network problems outside of Sucuri's infrastructure and lasted approximately 5.2 hours. The service has been restored to normal operation after the upstream network issues were resolved.

Our network monitoring tools have detected some intermittent network issues impacting Asia region that has resulted in degraded performance. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information. We hope to have the issue resolved shortly and we apologize for any trouble experienced.

Components affected

Sucuri Asia East

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/26/2026 09:44PM

Our network monitoring tools have detected some intermittent network issues impacting one of our Asia POPs, in Singapore region that has resulted in degraded performance. The issue was localized only in that specific region and was related to some upstream network's issues outside our infra It is already normalized, but our network engineering team are continuing to investigate the issue and monitoring everything. We apologize for any trouble experienced.

INVESTIGATING 4 days ago - at 02/26/2026 04:36PM

Our network monitoring tools have detected some intermittent network issues impacting Asia region that has resulted in degraded performance. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information.

We hope to have the issue resolved shortly and we apologize for any trouble experienced.

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We are investigating where some allowlisted IP addresses are not being properly able to bypass and are being blocked by the firewall. - 4 months ago

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