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Outage in Sucuri

Degraded Performance on Paris & London regions

Resolved Major
February 28, 2026 - Started 1 day ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Sucuri experienced a network-related issue affecting traffic in the Paris and London regions, specifically impacting cluster 35 in Europe West and Europe Central components. The incident was caused by high traffic targeting a specific IP address, which required mitigations that kept sites on cluster 35 affected even after regional stability was restored. After 20.9 hours, all mitigations were lifted and normal service operation was fully restored.

We are currently mitigating a network-related issue affecting traffic originating from the Paris and London (EU) regions.

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Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 03/01/2026 03:16PM

The issue affecting cluster 35 in the Paris and London regions has been resolved. All services have been restored to normal operation. This incident is now resolved.

MONITORING about 15 hours ago - at 03/01/2026 02:41PM

Our deployed mitigations continue to show stable performance in both regions. Sites on cluster 35 are still affected by these safeguards while we monitor conditions to eventually lift them.

MONITORING 1 day ago - at 03/01/2026 03:07AM

We're still tracking the situation with cluster 35 in Paris and London. Any significant developments will be communicated promptly.

MONITORING 1 day ago - at 02/28/2026 10:05PM

We are continuing to monitor the impacted cluster, cluster 35, on the Paris and London regions. We will provide another status update within the next few hours unless we see any significant changes.

MONITORING 1 day ago - at 02/28/2026 07:06PM

The implemented mitigations have demonstrated stability across both regions currently. Sites on cluster 35 remain affected by these measures, and we continue monitoring traffic to ultimately remove them.

IDENTIFIED 1 day ago - at 02/28/2026 06:49PM

Mitigations have been applied to an IP address that was targeted with the high amount of traffic within the Paris and London regions. Both regions are currently stable, however sites on cluster 35 are still affected and we will provide further updates shortly.

INVESTIGATING 1 day ago - at 02/28/2026 06:29PM

We are currently mitigating a network-related issue affecting traffic originating from the Paris and London (EU) regions.

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