Outage in Summit Learning Platform

Degraded Platform Performance for Some Users

Resolved Minor
September 15, 2020 - Started about 5 years ago
Official incident page

Incident Report

We have received reports that some users are experiencing an "Under Heavy Load" error, and apologize for this inconvenience. We are aware of the issue and working to restore the Platform for all users. We will update you when we have more information. Please feel free to reach out to support@summitlearning.org if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 09/15/2020 06:21PM

Thank you for your patience as we continued to investigate this incident. The issue is now resolved and users should be able to load the Platform as usual. If you run into any issues, please don't hesitate to reach out to support@summitlearning.org.

INVESTIGATING about 5 years ago - at 09/15/2020 05:54PM

We have received reports that some users are experiencing an "Under Heavy Load" error, and apologize for this inconvenience. We are aware of the issue and working to restore the Platform for all users. We will update you when we have more information.

Please feel free to reach out to support@summitlearning.org if you have any questions.

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