Outage in Sumo Logic

Problem with Logs Searches and Logs Alerting

Resolved Major
July 11, 2024 - Started over 1 year ago - Lasted about 1 hour

Incident Report

We are currently investigating reports of problems with Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
Components affected
Sumo Logic North America 2 (US2)

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Latest Updates ( sorted recent to last )
over 1 year ago - at 07/11/2024 05:39AM

We are currently investigating reports of problems with Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

over 1 year ago - at 07/11/2024 05:50AM

We have identified the source of the issue affecting Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data, error messages in log queries, errors in dashboards, errors in scheduled searches, errors in monitors. We are working on a fix for the problem.

over 1 year ago - at 07/11/2024 06:26AM

We have identified the source of the issue affecting Logs Searches, Logs Alerting and Dashboards. The symptoms are: latency in processing and displaying log data, error messages in log queries, errors in dashboards, errors in scheduled searches, errors in monitors. We have fixed the problem and monitoring the failures.

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