Outage in Sumo Logic
Problem with Cloud SIEM Processing in Australia (AU)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic's Cloud SIEM Processing in the Australia region experienced a roughly 1.5-hour disruption where log security records were delayed in becoming searchable, queries and dashboards dependent on recent data returned no results, alerts failed to dispatch, and insight/signal generation was delayed. The root cause was identified and a fix was implemented within approximately an hour of the incident starting. Normal operations were fully restored by 11:52 UTC on September 11, 2026.
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/11/2026 11:52AM
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
MONITORING
1 day ago - at 09/11/2026 11:33AM
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
IDENTIFIED
1 day ago - at 09/11/2026 11:26AM
We have identified the source of the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are working on a fix for the problem.
INVESTIGATING
1 day ago - at 09/11/2026 10:24AM
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
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