Outage in Sumo Logic
Problem with Cloud SIEM Processing in Europe 1 (EU), North America 1 (US1), North America 2 (US2)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic's Cloud SIEM Processing experienced a 7.1-hour disruption across Europe 1 (EU), North America 1 (US1), and North America 2 (US2), causing delayed Signal and Insights generation and preventing alerts from dispatching to users. The root cause was identified and a fix was implemented, with EU and US2 recovering first before US1 was fully restored. Normal operations were confirmed resumed on September 3, 2026.
We are currently investigating reports of problems with Cloud SIEM Processing.
Users may experience delayed Signal Generation.
Alerts based on signals may not dispatch to the user.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/03/2026 03:15AM
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
MONITORING
3 days ago - at 09/02/2026 11:47PM
We are no longer seeing an issue with Cloud SIEM Processing in North America 2 (US2) and Europe 1 (EU). We are still actively monitoring the results on North America 1 (US1).
Users may experience delayed Signals and Insights Generation.
Alerts based on signals may not dispatch to the user.
MONITORING
3 days ago - at 09/02/2026 11:41PM
We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results.
Users may experience delayed Signals and Insights Generation.
Alerts based on signals may not dispatch to the user.
IDENTIFIED
3 days ago - at 09/02/2026 09:36PM
We have identified the source of the issue affecting Cloud SIEM Processing.
Users may experience delayed Signals and Insights Generation.
Alerts based on signals may not dispatch to the user.
INVESTIGATING
3 days ago - at 09/02/2026 08:36PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 09/02/2026 08:14PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 09/02/2026 08:09PM
We are currently investigating reports of problems with Cloud SIEM Processing.
Users may experience delayed Signal Generation.
Alerts based on signals may not dispatch to the user.
Latest Sumo Logic outages
Problem with Cloud SIEM Processing in Europe 1 (EU) - 17 days ago
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