Sumo Logic's Cloud SIEM Processing in the North America 1 (US1) region experienced a roughly 1.6-hour disruption where log security records faced delayed searchability, queries and dashboards returned incomplete data, alerts failed to dispatch, and insight and signal generation was delayed. A fix was implemented and monitored before full resolution was confirmed.
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We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results.
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
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