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Outage in Sumo Logic

Problem with Metrics Alerting in America Federal (FED)

Resolved Minor
October 09, 2026 - Started 7 days ago - Lasted 11 minutes
Official incident page

Incident Report

Summary AI Generated

Sumo Logic's America Federal (FED) environment experienced an 11-minute disruption affecting Metrics Alerting, during which metrics data processing was delayed and metrics-based Monitor triggers and notifications were slow to fire. All data was safely collected throughout the incident. A fix was implemented and normal operation was confirmed restored by 23:10 UTC.

We are currently investigating reports of problems with Metrics Alerting. Users may see processing of metrics data is delayed and metrics-based Monitors may have delayed triggers and notifications. All data is safely collected and will be processed as it was received. We will provide more information soon.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/09/2026 11:10PM

We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.

MONITORING 7 days ago - at 10/09/2026 11:04PM

We have implemented a fix for the issue affecting Metrics Alerting. Users relying on metrics-based alerts may have experience delayed delivery of notifications. Normal processing has resumed. We are currently monitoring the results.

INVESTIGATING 7 days ago - at 10/09/2026 11:00PM

We are currently investigating reports of problems with Metrics Alerting. Users may see processing of metrics data is delayed and metrics-based Monitors may have delayed triggers and notifications. All data is safely collected and will be processed as it was received. We will provide more information soon.

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