Outage in Sumo Logic
Problem with Cloud SIEM Processing in North America 2 (US2)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic's Cloud SIEM Processing in the North America 2 (US2) region experienced a 41-minute incident where log security records were delayed in becoming searchable, queries and dashboards returned incomplete data, alerts failed to dispatch, and insight and signal generation was delayed. A fix was implemented and monitored before full resolution was confirmed. Normal operations were restored approximately 41 minutes after the issue was first identified.
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 10/01/2026 09:42AM
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
MONITORING
15 days ago - at 10/01/2026 09:03AM
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
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