Outage in Sumo Logic
Problem with Cloud SIEM Processing in North America 2 (US2)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic's Cloud SIEM Processing in the US2 (North America 2) region experienced a minor incident lasting approximately 1.2 hours, during which logs were delayed in becoming searchable, queries and dashboards returned incomplete data, and alerts failed to dispatch. The root cause was identified during the incident and a fix was applied. Normal operations were fully restored by 07:28 UTC on October 2, 2026.
We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/02/2026 07:28AM
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.
IDENTIFIED
14 days ago - at 10/02/2026 07:11AM
We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.
INVESTIGATING
14 days ago - at 10/02/2026 06:23AM
We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.
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