Outage in Sumo Logic
Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic experienced a approximately 2-hour disruption affecting Billing and Account Management across US1, US2, EU, and DE regions. The root cause was identified during the incident, and a fix was implemented. Normal operations were fully restored by 14:37 UTC on October 16, 2026.
We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.
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Latest Updates ( sorted recent to last )
RESOLVED
34 minutes ago - at 10/16/2026 02:37PM
We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.
IDENTIFIED
about 1 hour ago - at 10/16/2026 02:04PM
We have identified the source of the issue affecting Billing and Account Management. We are working on a fix for the problem.
INVESTIGATING
about 2 hours ago - at 10/16/2026 12:44PM
We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.
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