Outage in Sumo Logic
Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA)
Resolved MajorIncident Report
Summary AI Generated
Sumo Logic's Cloud SIEM APIs and UI experienced a 12-minute outage in the Europe 1 and Canada regions, causing the interface to fail to load or return errors and preventing users from viewing Insights, managing detection rules, and investigating signals and records. The root cause was identified and a fix was implemented. Normal operations were fully restored within 12 minutes of the incident beginning.
We have identified the source of the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are working on a fix for the problem.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/18/2026 10:07PM
We are no longer seeing issues with Cloud SIEM APIs and Cloud SIEM UI and normal operation has been restored at this time.
MONITORING
7 days ago - at 09/18/2026 09:59PM
We have implemented a fix for the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are currently monitoring the results.
IDENTIFIED
7 days ago - at 09/18/2026 09:57PM
We have identified the source of the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are working on a fix for the problem.
Latest Sumo Logic outages
Problem with Cloud SIEM Processing in Australia (AU) - 15 days ago
Problem with Cloud SIEM Processing in Europe 1 (EU) - 18 days ago
Problem with Cloud SIEM UI in North America 1 (US1) - 22 days ago
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