Outage in Sumo Logic

Problem with Cloud SIEM Processing in Europe 1 (EU)

Resolved Minor

August 19, 2026 - Started 17 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Sumo Logic's Cloud SIEM Processing in the Europe 1 (EU) region experienced latency in processing and displaying security data for approximately 50 minutes on August 19, 2026. The issue was identified and a fix was implemented, followed by a monitoring period to confirm stability. Normal operations were fully restored by 18:31 UTC.

We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 08/19/2026 06:31PM

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

MONITORING 17 days ago - at 08/19/2026 06:23PM

We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

IDENTIFIED 17 days ago - at 08/19/2026 06:15PM

We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

INVESTIGATING 17 days ago - at 08/19/2026 05:44PM

We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

Latest Sumo Logic outages

Problem with Cloud SIEM UI in North America 1 (US1) - 1 day ago

Problem with Cloud SIEM Processing in North America 2 (US2) - 2 days ago

Problem with Cloud SIEM Processing in Europe 1 (EU), North America 1 (US1), North America 2 (US2) - 3 days ago

Problem with Billing and Account Management in Canada (CA) - 20 days ago

Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2) - 23 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook