Outage in Sumo Logic
Problem with Metrics Indexing affecting Metrics Searches
Resolved Minor
November 19, 2025 - Started 6 months ago
- Lasted about 3 hours
Incident Report
We are currently investigating internally detected problems with Metrics Indexing affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. Users may not see recently ingested time series in their response for queries scanning more than 24h of data. Newer dimensions will not be available in metrics autocomplete results.
We will provide more information soon.
Components affected
Sumo Logic North America 1 (US1)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
6 months ago - at 11/19/2025 10:52PM
We are currently investigating internally detected problems with Metrics Indexing affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. Users may not see recently ingested time series in their response for queries scanning more than 24h of data. Newer dimensions will not be available in metrics autocomplete results.
We will provide more information soon.
6 months ago - at 11/19/2025 11:01PM
We have identified the source of the issue affecting Metrics Indexing and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. Users may not see recently ingested time series in their response for queries scanning more than 24h of data. Newer dimensions will not be available in metrics autocomplete results.
6 months ago - at 11/20/2025 12:15AM
We have implemented a fix for the issue affecting Metrics Indexing and Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
6 months ago - at 11/20/2025 12:52AM
Indexing latency of Metrics data continues to improve as we process a backlog of collected Metrics data. We are continuing to monitor progress.
The symptoms are: latency in processing and displaying metrics data. Users may not see recently ingested time series in their response for queries scanning more than 24h of data. Newer dimensions will not be available in metrics autocomplete results.
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