Outage in SumUp (AUS)
Elevated card payment failures (Mastercard / Maestro)
Resolved Minor
August 15, 2026 - Started 1 day ago
- Lasted about 1 hour
Incident Report
We are experiencing elevated failures on some Mastercard and Maestro card payments due to a third-party issue with the Mastercard Debit network. SumUp systems are operating normally; some transactions may fail until our payment partners complete their recovery. We are monitoring the situation and will update this page as it changes. Please retry failed payments after a few minutes. We apologise for any inconvenience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 08/15/2026 05:14AM
We are experiencing elevated failures on some Mastercard and Maestro card payments due to a third-party issue with the Mastercard Debit network. SumUp systems are operating normally; some transactions may fail until our payment partners complete their recovery. We are monitoring the situation and will update this page as it changes. Please retry failed payments after a few minutes. We apologise for any inconvenience.
Latest SumUp (AUS) outages
Some payments failing - about 2 months ago
Logins - 2 months ago
Issues with receipts and sales history - 3 months ago
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