Outage in SundaySky

"Publish" progress indicator may freeze at 95%

Resolved Minor
August 08, 2024 - Started 9 months ago - Lasted 3 days
Official incident page

Need to monitor SundaySky outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SundaySky, and never miss an outage again.
Start Free Trial

Outage Details

When publishing a video, the progress indicator may get stuck at 95%. If this happens, please refresh the page after a few minutes, and you should see the video did indeed publish successfully. This issue is just with the progress indicator, not with the actual publish process.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/11/2024 11:27AM

The issue is resolved.

MONITORING 9 months ago - at 08/11/2024 11:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 08/08/2024 02:57PM

We have identified a solution that will be released by Sunday August 12.

INVESTIGATING 9 months ago - at 08/08/2024 02:53PM

When publishing a video, the progress indicator may get stuck at 95%. If this happens, please refresh the page after a few minutes, and you should see the video did indeed publish successfully. This issue is just with the progress indicator, not with the actual publish process.

Latest SundaySky outages

Media asset editor errors - about 2 months ago
Platform is down - 5 months ago
Platform is down - 6 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook