Outage in SundaySky

"Publish" progress indicator may freeze at 95%

Resolved Minor
August 08, 2024 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

When publishing a video, the progress indicator may get stuck at 95%. If this happens, please refresh the page after a few minutes, and you should see the video did indeed publish successfully. This issue is just with the progress indicator, not with the actual publish process.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/11/2024 11:27AM

The issue is resolved.

MONITORING about 1 year ago - at 08/11/2024 11:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 08/08/2024 02:57PM

We have identified a solution that will be released by Sunday August 12.

INVESTIGATING about 1 year ago - at 08/08/2024 02:53PM

When publishing a video, the progress indicator may get stuck at 95%. If this happens, please refresh the page after a few minutes, and you should see the video did indeed publish successfully. This issue is just with the progress indicator, not with the actual publish process.

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