Outage in SundaySky

Impacted by AWS outage

Resolved Major
October 20, 2025 - Started 11 days ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently experiencing service disruptions due to an ongoing AWS outage in the us-east-1 region. This issue is impacting SundaySky systems that rely on AWS infrastructure. Our team is actively monitoring the situation.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/21/2025 05:39AM

The issue has been resolved.

MONITORING 10 days ago - at 10/20/2025 09:16PM

Systems seem to be back to normal now. We will continue monitoring tonight and tomorrow morning. We will likely share our next update tomorrow morning.

MONITORING 10 days ago - at 10/20/2025 07:20PM

Update received from AWS @ Oct 20 03:15 PM ET:
AWS is seeing some recovery, but connectivity and service issues persist. AWS aims to provide another update by 4:00 PM ET. In the meantime, SundaySky services continue to be affected.

MONITORING 10 days ago - at 10/20/2025 05:10PM

Update received from AWS @ Oct 20 01:03 PM ET:
We continue to apply mitigation steps for network load balancer health and recovering connectivity for most AWS services. Lambda is experiencing function invocation errors because an internal subsystem was impacted by the network load balancer health checks. We are taking steps to recover this internal Lambda system. For EC2 launch instance failures, we are in the process of validating a fix and will deploy to the first AZ as soon as we have confidence we can do so safely.

MONITORING 11 days ago - at 10/20/2025 03:01PM

We are continuing to monitor for any further issues.

MONITORING 11 days ago - at 10/20/2025 02:31PM

We are currently experiencing service disruptions due to an ongoing AWS outage in the us-east-1 region. This issue is impacting SundaySky systems that rely on AWS infrastructure. Our team is actively monitoring the situation.

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