Outage in SundaySky

Platform is down

Resolved Major
December 11, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of issues accessing videos/pages within the SundaySky platform. We are actively investigating and expect to have a fix in place soon.
Components affected
SundaySky Studio
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 12/11/2024 10:22PM

This incident has been resolved.

MONITORING 6 months ago - at 12/11/2024 09:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 12/11/2024 09:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 12/11/2024 09:02PM

We are continuing to investigate this issue. Live videos shared via Landing Page and Embed Code are still working normally; only the platform studio is affected.

INVESTIGATING 6 months ago - at 12/11/2024 08:27PM

We are aware of issues accessing videos/pages within the SundaySky platform. We are actively investigating and expect to have a fix in place soon.

Latest SundaySky outages

New user signup issues - 25 days ago
Media asset editor errors - 3 months ago
Platform is down - 7 months ago

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