Outage in SundaySky
Platform is down
Resolved MajorIncident Report
We are aware of issues accessing videos/pages within the SundaySky platform. We are actively investigating and expect to have a fix in place soon.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 12/11/2024 10:22PM
This incident has been resolved.
MONITORING
about 1 year ago - at 12/11/2024 09:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 12/11/2024 09:41PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 12/11/2024 09:02PM
We are continuing to investigate this issue. Live videos shared via Landing Page and Embed Code are still working normally; only the platform studio is affected.
INVESTIGATING
about 1 year ago - at 12/11/2024 08:27PM
We are aware of issues accessing videos/pages within the SundaySky platform. We are actively investigating and expect to have a fix in place soon.
Latest SundaySky outages
Latest Chrome update causes playback errors for some videos on Mac/Windows - about 2 months ago
Impacted by AWS outage - about 2 months ago
New user signup issues - 7 months ago
Media asset editor errors - 9 months ago
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