Outage in Sunsama

General app outage

Resolved Minor
June 22, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue that's made the app unable to load and for users where it does load, the app generally does not work (load events/tasks). We've identified the root cause and are working on a fix. We believe its a second order impact from our most recent fix to work around ClickUp's false positive ban of our IP for our ClickUp integration.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/22/2023 04:27AM

This outage is now resolved and we've been monitoring our systems for the past hour to confirm stability. Thanks for your patience. It's been a tough day at Sunsama HQ. All of the outages we've had this year, all on the same day 🥵

INVESTIGATING almost 2 years ago - at 06/22/2023 03:11AM

We are aware of an issue that's made the app unable to load and for users where it does load, the app generally does not work (load events/tasks).

We've identified the root cause and are working on a fix. We believe its a second order impact from our most recent fix to work around ClickUp's false positive ban of our IP for our ClickUp integration.

Latest Sunsama outages

AI Services Outage - about 1 year ago
Sunsama is down - about 1 year ago
Archive tasks not showing - about 1 year ago

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