Outage in Sunsama

General app outage

Resolved Minor
June 21, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue that's made the app unable to load and for users where it does load, the app generally does not work (load events/tasks). We've identified the root cause and are working on a fix. We believe its a second order impact from our most recent fix to work around ClickUp's false positive ban of our IP for our ClickUp integration.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/22/2023 04:27AM

This outage is now resolved and we've been monitoring our systems for the past hour to confirm stability. Thanks for your patience. It's been a tough day at Sunsama HQ. All of the outages we've had this year, all on the same day 🥵

INVESTIGATING over 2 years ago - at 06/22/2023 03:11AM

We are aware of an issue that's made the app unable to load and for users where it does load, the app generally does not work (load events/tasks).

We've identified the root cause and are working on a fix. We believe its a second order impact from our most recent fix to work around ClickUp's false positive ban of our IP for our ClickUp integration.

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