Outage in Supabase

Projects using the default email provider experiencing errors sending emails

Resolved Minor
September 23, 2024 - Started 5 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/23/2024 09:09PM

This incident has been resolved.

MONITORING 4 days ago - at 09/23/2024 08:08PM

The fix has been applied to all existing projects as well. At this time, things are looking back to normal, but we will continue monitoring for further issues.

IDENTIFIED 4 days ago - at 09/23/2024 07:32PM

The change for the default email provider is still rolling out to existing projects, and is about 60% done. We'll continue to update here as things progress.

We still suggest using your own SMTP provider for production workloads. For instructions on setting up your own SMTP provider, see here: https://supabase.com/docs/guides/auth/auth-smtp

IDENTIFIED 5 days ago - at 09/23/2024 06:17PM

The change for the default email provider is still rolling out to existing projects, and is about 32% done. We'll continue to update here as things progress.

We still suggest using your own SMTP provider for production workloads. For instructions on setting up your own SMTP provider, see here: https://supabase.com/docs/guides/auth/auth-smtp

IDENTIFIED 5 days ago - at 09/23/2024 05:15PM

The change for the default email provider is still rolling out to existing projects, and is about 15% done. We'll continue to update here as things progress.

We still suggest using your own SMTP provider for production workloads. For instructions on setting up your own SMTP provider, see here: https://supabase.com/docs/guides/auth/auth-smtp

IDENTIFIED 5 days ago - at 09/23/2024 04:04PM

We've made the swap to our new upstream provider for all newly created projects. We're working pushing the change out to all existing projects.

However, we still suggest using your own SMTP provider for production workloads. For instructions on setting up your own SMTP provider, see here: https://supabase.com/docs/guides/auth/auth-smtp

IDENTIFIED 5 days ago - at 09/23/2024 02:59PM

We have identified an issue with our upstream email provider, and are working to move this to a different service.

In the meantime, we would always suggest using your own SMTP provider for production workloads. For instructions on setting up your own SMTP provider, see here: https://supabase.com/docs/guides/auth/auth-smtp

INVESTIGATING 5 days ago - at 09/23/2024 02:44PM

We are currently investigating this issue.

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