Outage in Supabase
Issues with new organisation creation and plan changes
Resolved MinorIncident Report
We have identified issues with new organisation creation and plan changes due to an upstream outage with our billing partner. We are working to restore new organisation creation and plan changes as soon as possible.
Running projects should not be affected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/03/2025 02:50PM
This incident has been resolved.
MONITORING
8 months ago - at 09/03/2025 01:11PM
The issues with our upstream billing partner have been resolved, and we are no longer seeing elevated error rates and expect organization creation and plan changes to work as expected. We will continue to monitor to be sure things remain stable.
IDENTIFIED
8 months ago - at 09/03/2025 12:22PM
We are still seeing higher than usual errors for the requests to the upstream billing partner. We continue to work together to work towards full restoration.
IDENTIFIED
8 months ago - at 09/03/2025 11:17AM
The error rates are still higher than usual for the requests to the upstream billing partner. We are working to restore everything to its normal state.
MONITORING
8 months ago - at 09/03/2025 11:10AM
New organisation creation and plan changes are working again, the platform is fully operational again. We will continue to monitor to make sure the problem does not resurface.
IDENTIFIED
8 months ago - at 09/03/2025 10:43AM
We have identified issues with new organisation creation and plan changes due to an upstream outage with our billing partner. We are working to restore new organisation creation and plan changes as soon as possible.
Running projects should not be affected.
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