Outage in Superloop

Exosphere Portal - Major Outage

Resolved Minor

June 23, 2025 - Started 10 months ago - Lasted 10 days

Incident Report

We have identified a critical error that affects new logins and have starting to implement a potential resolution. Existing devices are not affected. Our Network Operations are currently investigating and working towards a resolution.

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Latest Updates ( sorted recent to last )

INVESTIGATING 10 months ago - at 06/23/2025 02:28PM

IDENTIFIED 10 months ago - at 06/23/2025 08:07PM

Interim measure has been implemented.

IDENTIFIED 10 months ago - at 06/24/2025 01:57AM

We have identified a critical error that affects new logins and have started implementing a potential resolution. Existing devices are not affected. Our Network Operations are currently investigating and working towards a resolution.

MONITORING 10 months ago - at 06/25/2025 02:16AM

We implemented a fix and are currently monitoring the result.

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