Outage in Superloop

Multiple Sites - Melbourne VIC - Partial Service Interruption

Resolved Minor

August 29, 2025 - Started 8 months ago - Lasted 8 days

Incident Report

We are currently investigating this incident.

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Latest Updates ( sorted recent to last )

INVESTIGATING 8 months ago - at 08/29/2025 06:41PM

We are currently investigating this incident.

INVESTIGATING 8 months ago - at 08/30/2025 03:32AM

Network Operations is currently investigating a Site-wide service Interruption at the following address:* 339 Swanston St, Melbourne VIC 3000

INVESTIGATING 8 months ago - at 08/30/2025 03:50AM

A technician is being dispatched to site.

INVESTIGATING 8 months ago - at 08/30/2025 04:44AM

A technician has arrived onsite.

IDENTIFIED 8 months ago - at 08/30/2025 09:26AM

We are continuing to work on a fix for this incident.

INVESTIGATING 8 months ago - at 09/01/2025 02:10AM

Network Operations is currently investigating a Partial Service Interruption at the following address:* 746 Swanston St, Carlton VIC 3053* 740 Swanston St, Melbourne, Victoria 3053* 339 Swanston St, Melbourne VIC 3000

MONITORING 8 months ago - at 09/01/2025 03:44AM

We implemented a fix and are currently monitoring the result.

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