Outage in Superloop
Victoria - Multiple sites reporting degraded performance
Resolved Minor
September 30, 2025 - Started 7 months ago
- Lasted about 1 hour
Incident Report
We are investigating reports of degraded performance at the following addresses:* 101 Ballarat Rd, Footscray VIC 3011* 15-27 Wreckyn St, North Melbourne VIC 3051
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Latest Updates ( sorted recent to last )
INVESTIGATING
7 months ago - at 10/01/2025 02:15AM
We are investigating reports of degraded performance at the following addresses:* 101 Ballarat Rd, Footscray VIC 3011* 15-27 Wreckyn St, North Melbourne VIC 3051
IDENTIFIED
7 months ago - at 10/01/2025 02:20AM
We have identified the issue and are initiating steps to resolve affected services.
MONITORING
7 months ago - at 10/01/2025 02:26AM
Action has been taken to restore services. We are continuing to observe the network.
MONITORING
7 months ago - at 10/01/2025 02:58AM
We are taking additional measures to replace faulty hardware. Services may be disrupted during the changeover.
MONITORING
7 months ago - at 10/01/2025 03:10AM
We have replaced the required hardware and are monitoring the network.
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