Outage in Superloop
Systems Outage - Q2 Platforms
Resolved Minor
October 20, 2025 - Started about 20 hours ago
- Lasted about 19 hours
Incident Report
Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience inability to log in to the portal or systems.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 20 hours ago - at 10/20/2025 06:41AM
Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience inability to log in to the portal or systems.
IDENTIFIED
about 20 hours ago - at 10/20/2025 07:17AM
Our Network operations team has identified the cause of the Q2 systems outage and are continuing to work on a resolution.
MONITORING
about 19 hours ago - at 10/20/2025 07:39AM
Network Operations has implemented a fix for the systems outage and are now monitoring.
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