Outage in Superloop

Multiple Sites - WA - Major Outage

Resolved Minor
November 16, 2025 - Started 2 days ago - Lasted about 13 hours

Incident Report

Network Operations is currently investigating a Site-wide service Interruption at the following addresses: 89 Stirling St, Perth WA 60002 Bradford St, Menora, Western Australia 6050, Australia230 Hampden Rd, Nedlands, Western Australia 6009, Australia270 Joondalup Dr, Joondalup, Western Australia 6027, AustraliaGarden Island Perth Navy Base

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 days ago - at 11/16/2025 10:49PM

Network Operations is currently investigating a Site-wide service Interruption at the following addresses: 89 Stirling St, Perth WA 60002 Bradford St, Menora, Western Australia 6050, Australia230 Hampden Rd, Nedlands, Western Australia 6009, Australia270 Joondalup Dr, Joondalup, Western Australia 6027, AustraliaGarden Island Perth Navy Base

MONITORING 2 days ago - at 11/16/2025 11:07PM

We implemented a fix and are currently monitoring the result.

IDENTIFIED 2 days ago - at 11/16/2025 11:28PM

We are still seeing degraded performance as a result of this outage; our engineers are investigating.

MONITORING 2 days ago - at 11/17/2025 01:36AM

We implemented a fix and are currently monitoring the result.

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