Outage in Superloop

Perth, WA 6152 - Degraded Performance and Service Interruption

Minor
December 08, 2025 - Started 3 days ago

Incident Report

Network Operations is currently investigating a Site-wide service Interruption or degraded performance affecting the below addresses:* 209 Kent Street Karawara Perth, WA 6152* 63 Jackson Road Karawara Perth, WA 6152* Kyle Avenue Bentley Perth, WA 6102* Hayman Road Bentley Perth, WA 6102* Building 431 Cnr Beazley Avenue, Bentley WA 6102* 433, 20 University Bvd, Bentley WA 6102, Australia

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Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 12/08/2025 07:10AM

Network Operations is currently investigating a Site-wide service Interruption or degraded performance affecting the below addresses:* 209 Kent Street Karawara Perth, WA 6152* 63 Jackson Road Karawara Perth, WA 6152* Kyle Avenue Bentley Perth, WA 6102* Hayman Road Bentley Perth, WA 6102* Building 431 Cnr Beazley Avenue, Bentley WA 6102* 433, 20 University Bvd, Bentley WA 6102, Australia

IDENTIFIED 3 days ago - at 12/08/2025 07:26AM

We are continuing to work on a fix for this incident.

IDENTIFIED 3 days ago - at 12/08/2025 10:31AM

We are still continuing to work on a fix for this incident.

MONITORING 3 days ago - at 12/09/2025 01:15AM

We implemented a fix and are currently monitoring the result.

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