Outage in SuperOffice

DNS issues from parts of Sweden. Availability affected for some users.

Resolved Major
March 05, 2025 - Started 7 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/06/2025 11:18AM

This incident has been resolved.

MONITORING 7 days ago - at 03/05/2025 01:04PM

Several ISPs are keeping this issue open, but many users have found a workaround to access SuperOffice websites.
We will continue monitoring the situation and will provide updates as they become available.

IDENTIFIED 7 days ago - at 03/05/2025 09:58AM

We are actively working with ISPs to resolve the current issues
We also encourage our customers to contact their ISPs, as this appears to be an ISP-specific issue. Our investigation shows that superoffice.com domains can be resolved using Google or Cloudflare DNS resolvers, such as 1.1.1.1 and 8.8.8.8.

INVESTIGATING 7 days ago - at 03/05/2025 09:51AM

We are currently investigating this issue.

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