Outage in SuperOffice

DNS issues from parts of Sweden. Availability affected for some users.

Resolved Major

March 05, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

SuperOffice Support Portal SuperOffice Login services SuperOffice Sales & Marketing Client SuperOffice Service Client SuperOffice WebTools SuperOffice API and Apps

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/06/2025 11:18AM

This incident has been resolved.

MONITORING 11 months ago - at 03/05/2025 01:04PM

Several ISPs are keeping this issue open, but many users have found a workaround to access SuperOffice websites.
We will continue monitoring the situation and will provide updates as they become available.

IDENTIFIED 11 months ago - at 03/05/2025 09:58AM

We are actively working with ISPs to resolve the current issues
We also encourage our customers to contact their ISPs, as this appears to be an ISP-specific issue. Our investigation shows that superoffice.com domains can be resolved using Google or Cloudflare DNS resolvers, such as 1.1.1.1 and 8.8.8.8.

INVESTIGATING 11 months ago - at 03/05/2025 09:51AM

We are currently investigating this issue.

Latest SuperOffice outages

Temporary Login Issue - 13 days ago

Degredation of sending and receiving e-mails. - 4 months ago

Periodic performance degradation - 6 months ago

Network disruption - 7 months ago

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