Outage in SuperOffice

Login problem for some users

Resolved Minor

September 03, 2025 - Started 7 months ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

SuperOffice Login services

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/04/2025 08:16AM

This incident has been resolved.

MONITORING 7 months ago - at 09/03/2025 09:33PM

A fix has been implemented tonight. Login services are back to normal for all affected users.

MONITORING 7 months ago - at 09/03/2025 03:07PM

Workaround has been implemented. A permanent fix will be rolled out tonight.

IDENTIFIED 7 months ago - at 09/03/2025 09:25AM

We’ve identified the cause of the login issue affecting a small number of users. These users experience a problem where the login page appears to be stuck loading. A workaround has been found and is being implemented for affected users when our monitors detect it or by contacting support. A permanent fix will be rolled out during the evening.

INVESTIGATING 7 months ago - at 09/03/2025 08:40AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/03/2025 08:39AM

We are currently investigating this issue.

Latest SuperOffice outages

Network disruption - 23 days ago

Network disruption - 24 days ago

A diminished system performance has been detected - about 1 month ago

Network disruption - about 1 month ago

CRM Script Customer Experience Issues Identified - about 2 months ago

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