Outage in Suralink

SSO login issues - US region

Resolved Major
March 04, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue that is preventing users from logging in through SSO. Our engineers are actively working to resolve this issue as quickly as possible, and we will provide an update as soon as we have more information.
Components affected
Suralink Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/04/2025 11:49PM

This incident has been resolved.

MONITORING 8 months ago - at 03/04/2025 10:18PM

Logging in through SSO is working as expected, and we are continuing to monitor to ensure full resolution.

INVESTIGATING 8 months ago - at 03/04/2025 10:07PM

We are currently investigating an issue that is preventing users from logging in through SSO. Our engineers are actively working to resolve this issue as quickly as possible, and we will provide an update as soon as we have more information.

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