Outage in Swan

LIVE - API transaction query and web banking service disruption

Resolved Minor
August 24, 2023 - Started about 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

API queries on transactions and web banking history were temporarily unavailable, and we've experienced some latencies affecting all operations. We have identified the issue and implemented a fix. We are monitoring to ensure the incident is resolved.
Components affected
Swan Web-banking Swan API
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/25/2023 07:48AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/24/2023 04:13PM

API queries on transactions and web banking history were temporarily unavailable, and we've experienced some latencies affecting all operations. We have identified the issue and implemented a fix. We are monitoring to ensure the incident is resolved.

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