Outage in Swan
Limited access to Infogreffe
Resolved MinorIncident Report
Since this morning, we've been experiencing delays in processing French onboardings because of an Infogreffe website outage. Infogreffe is the service used to download the proof of registration for companies. We will provide updates as necessary. If the issue persists, we might start asking those affected to provide their KBIS to help limit delays.
Components affected
Swan Onboarding
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/23/2023 07:22AM
This incident has been resolved.
IDENTIFIED
almost 2 years ago - at 10/18/2023 12:15PM
Since this morning, we've been experiencing delays in processing French onboardings because of an Infogreffe website outage. Infogreffe is the service used to download the proof of registration for companies. We will provide updates as necessary. If the issue persists, we might start asking those affected to provide their KBIS to help limit delays.
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