Outage in Swan
Limited access to Infogreffe
Resolved MinorIncident Report
Since this morning, we've been experiencing delays in processing French onboardings because of an Infogreffe website outage. Infogreffe is the service used to download the proof of registration for companies. We will provide updates as necessary. If the issue persists, we might start asking those affected to provide their KBIS to help limit delays.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/23/2023 07:22AM
This incident has been resolved.
IDENTIFIED
over 2 years ago - at 10/18/2023 12:15PM
Since this morning, we've been experiencing delays in processing French onboardings because of an Infogreffe website outage. Infogreffe is the service used to download the proof of registration for companies. We will provide updates as necessary. If the issue persists, we might start asking those affected to provide their KBIS to help limit delays.
Latest Swan outages
LIVE - Delay in transaction display and sending related webhooks - 10 months ago
API - Server Error - 10 months ago
LIVE/PROD - API degraded performance - 10 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 10 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 10 months ago
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