Outage in Swan
LIVE & SANDBOX - login/consent workflows unavailable
Resolved MajorIncident Report
We are currently experiencing an issue with users trying to log in our system. Access to the web banking portal and the dashboard might not be possible. Also, consent to sensitive operations is impacted.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 11/14/2023 05:39PM
The incident has been resolved.
MONITORING
about 2 years ago - at 11/14/2023 05:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 11/14/2023 05:03PM
We are implementing a workaround to solve the issue.
IDENTIFIED
about 2 years ago - at 11/14/2023 03:38PM
We are currently experiencing an issue with users trying to log in our system. Access to the web banking portal and the dashboard might not be possible. Also, consent to sensitive operations is impacted.
Latest Swan outages
API - Server Error - 9 months ago
LIVE/PROD - API degraded performance - 9 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 10 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 10 months ago
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